Reclaim Energy Heat Pump Review

Reclaim Energy is an innovative company dedicated to providing energy-efficient hot water systems through their advanced heat pump technology. In an era where reducing energy consumption and lowering carbon footprints are crucial, hot water heat pumps have become a top choice for homeowners. This review aims to provide a comprehensive analysis of Reclaim Energy heat pumps, examining their features, performance, cost, and overall value specifically for Australian households. Understanding these aspects will help homeowners make informed decisions about whether these heat pumps are the right fit for their needs, ensuring both environmental benefits and long-term savings.

Company Background

Established in 2017, Reclaim Energy emerged from Apricus Australia with a strong commitment to sustainability and technological innovation. The company specialises in designing heat pump systems tailored to the unique Australian climate. Manufactured in Japan, these units incorporate high-end components and state-of-the-art technology to ensure optimal performance. Reclaim Energy focuses on sustainability, using eco-friendly materials and technologies to minimise carbon emissions and energy consumption. Their products are known for reliability and high efficiency, making them a preferred choice for environmentally conscious consumers. The company’s dedication to quality and innovation has established it as a significant player in the Australian hot water market.

Features and Technology

Reclaim Energy heat pumps are equipped with several key features that distinguish them in the marketplace. A standout attribute is their high Coefficient of Performance (COP) of 5, which indicates superior energy efficiency by effectively converting electricity into heat. These heat pumps operate efficiently even at standard ambient temperatures of 20°C, ensuring consistent performance year-round.

The integration of smart technology allows users to remotely control and monitor their hot water heat pumps, enhancing convenience and usability. Advanced features such as programmable timers, energy usage tracking, and automatic defrost functions contribute to their user-friendliness. Additionally, Reclaim Energy uses eco-friendly refrigerants and high-quality materials to ensure durability and environmental compliance. These technological advancements make their heat pumps both innovative and practical for modern homes, providing a reliable hot water system that aligns with sustainable living practices.

Performance and Efficiency

Reclaim Energy heat pumps have proven to deliver exceptional performance across various Australian climates, from the cooler regions of Victoria to the warmer areas of Queensland. The high Coefficient of Performance (COP) of 5 reflects their ability to convert electricity into heat efficiently, ensuring that homeowners can maintain hot water without excessive energy use. Compared to other leading brands, Reclaim Energy's units consistently deliver reliable hot water, even in extreme weather conditions. Customer reviews frequently highlight the significant reductions in energy bills, validating the efficiency claims. Real-world performance data corroborates these positive reviews, showcasing the heat pumps' ability to lower energy consumption and costs effectively. This efficiency not only translates into financial savings for homeowners but also contributes to a reduced environmental impact, making Reclaim Energy heat pumps a smart choice for those looking for sustainability.

Installation and Maintenance

Installing a Reclaim Energy heat pump is a relatively straightforward process, involving standard plumbing and electrical connections. It is recommended to have the installation performed by a certified professional to ensure adherence to warranty terms and optimal performance. The heat pumps are designed for ease of maintenance, requiring only periodic checks and minor servicing to maintain efficiency. Common maintenance tasks include cleaning filters, checking refrigerant levels, and ensuring the unit is free from debris. Reclaim Energy offers comprehensive support and clear guidelines to help homeowners keep their systems in top condition. Additionally, the company provides extensive warranty coverage, spanning 6 years on the heat pump and 15 years on the tank, offering peace of mind and reducing long-term maintenance burden. 

Cost and Value for Money

Reclaim Energy heat pumps are positioned at a premium price point, around $5,500, reflecting their advanced technology and high-quality components. Despite the higher initial investment, these heat pumps offer significant long-term savings on energy bills, making them a cost-effective solution over time. The high Coefficient of Performance (COP) ensures that the energy consumed is effectively converted into heat, reducing overall energy usage and costs. When compared to alternative hot water solutions, such as electric or gas hot water, Reclaim Energy heat pumps provide superior efficiency and sustainability. The investment is further justified by the comprehensive warranty and the potential for government incentives aimed at promoting energy-efficient home improvements. For homeowners prioritising efficiency, sustainability, and long-term savings, Reclaim Energy heat pumps represent a valuable investment that delivers consistent performance and cost benefits.

Environmental Impact

Reclaim Energy heat pumps significantly contribute to reducing carbon footprints, aligning with Australia's stringent environmental standards and incentives. By utilising eco-friendly refrigerants and high-efficiency components, these heat pumps minimise energy consumption and environmental impact. The use of renewable energy sources to power the heat pumps further enhances their sustainability credentials. Homeowners can actively participate in environmental conservation efforts while enjoying the benefits of an efficient hot water heating solution. Reclaim Energy's commitment to eco-friendly practices is evident in their product design and manufacturing processes, which prioritise sustainability without compromising performance. This alignment with environmental goals makes Reclaim Energy heat pumps an excellent choice for eco-conscious consumers seeking to reduce their household's carbon emissions and energy usage.

Warranty

Reclaim Energy offers 6 year warranty coverage for their heat pumps (including labour), 7 years for the basic controller (including labour), 8 years for the WiFi controller (including labour), 10 years for glass tank (2 years labour) and 15 years for the stainless steel tank (2 years labour).

This warranty ensures that homeowners can rely on their systems without worrying about unexpected repair costs. The terms of the warranty are clear and comprehensive, covering most components of the heat pump. In the event of an issue, the process for claiming warranty support is straightforward, with Reclaim Energy providing prompt and professional assistance. The extensive warranty coverage reflects the company's confidence in the durability and reliability of their products, offering peace of mind to customers. 

Pros and Cons

Pros

• Exceptional energy efficiency with a high Coefficient of Performance (COP) of 5.
• Reliable performance in various Australian climates.
• User-friendly smart technology for remote control and monitoring.
• Long-term savings on energy bills.
• Comprehensive warranty coverage offering peace of mind.

Cons

• High initial cost compared to competitors.

Customer Feedback

Customer feedback on Reclaim Energy heat pumps is overwhelmingly positive on ProductReview (4.8 stars), with many users praising their efficiency and reliability. Common compliments include the significant reduction in energy bills and the ease of use provided by smart technology. Customers appreciate the clear instructions and professional support offered by Reclaim Energy, which simplify the installation and maintenance processes. Some users have noted the high initial cost but generally agree that the long-term savings justify the investment. Additionally, the comprehensive warranty and responsive customer service have been highlighted as key benefits, providing peace of mind and ensuring satisfaction. Overall, the customer experience with Reclaim Energy hot water heat pumps is highly satisfactory, supported by excellent performance and great customer support, making them a preferred choice for Australians.

Comparison of the Top Heat Pumps in 2024

In the table below you can see how Reclaim Energy compares against the best hot water heat pumps in Australia. It is our #1 choice, with an overall score of 9.9/10. 

Conclusion

In conclusion, Reclaim Energy heat pumps stand out as the best choice for Australian households seeking a reliable and energy-efficient hot water system. Their advanced technology, high performance, and commitment to sustainability make them a worthwhile investment. Visit Reclaim Energy and learn more about their products before making a decision to proceed with installation, or take a look at our article on the best hot water heat pumps to see if any alternatives are more suitable for your needs.